Med spas: make sure new clients can find and book you on Google
New clients compare med spas on Google before they book a consultation. Get a free audit of your hours, booking link, photos and reviews.
Get my free auditNo card needed. Takes about a minute.
Why your Google listing matters for med spas
Your Google listing is often the first and only thing people see before they call, visit or book.
Booking starts on the listing
Clients often tap the website or booking link straight from Google. If the link is broken or out of date, the consultation goes somewhere else.
Hours that match your schedule
Appointment days, late evenings and holiday closures change often. Keep regular and special hours current on Google.
Reviews and careful replies
Clients read reviews before choosing where to go. Replies should be warm and should never confirm someone is a client or discuss their treatment. Review Guard drafts careful replies.
Photos of your space
Photos of your entrance, reception and treatment rooms help clients feel comfortable before their first visit.
What the free audit looks at: reviews, Google Maps and hours
The free check runs every check below and shows your top 3 issues. The full list with step-by-step fixes is in the paid Fix Pack or Profile Watch.
Listing basics
Whether Google shows you as open or closed, and whether your phone number, website link, photos (fewer than 10 is flagged) and business category are there.
Hours
Whether regular hours are set, whether special hours are set for upcoming holidays, and, if you enter your real hours, whether Google's hours match them.
Reviews
Your average rating, how many reviews you have, and recent 1 to 3 star reviews among those Google shows. Google doesn't tell us whether you replied, so check those yourself.
Your website
Whether the site loads, uses HTTPS and responds quickly, broken homepage links, domain expiry, and whether your homepage shows the same phone and address as Google.
Paid only: every issue with fixes, draft review replies, and copy-paste hours (Fix Pack, $19). Monthly re-checks and alerts (Profile Watch, $9/mo). Website Match, Review Guard and Competitor Watch are listed below.
When you want to go further
Review Guard
Find reviews that may break Google's rules, get report steps and draft calm replies. Only Google decides what happens to a review.
Website Match
Compares the hours, phone and address on your own website with your Google listing and shows what differs.
Competitor Watch
Your Google rating and review count next to up to 3 nearby competitors, plus weekly checks of their websites for changes.
FAQ: Google reviews, Maps and hours
Do you read client or treatment information?
No. We only read your public Google listing and public website. Review text is read fresh from Google and never stored.
How do I get more Google reviews for my med spa?
Share your Business Profile's review link with clients after their visit, for example by text or a QR code at reception. Google's rules don't allow offering discounts or rewards for reviews.
Can I compare with other med spas nearby?
Yes. Competitor Watch shows your Google rating and review count next to up to 3 nearby med spas and checks their websites weekly.
How do I change my hours on Google Business Profile?
Sign in with the Google account that manages your profile, search for your business name on Google or open it in Google Maps, choose Edit profile, then Hours. Use special hours for holidays or one-off closures. Edits can take some time to show up.
Why does Google keep changing my business hours?
Google can update listings using suggestions from the public and information it finds online, such as your website. Check your Business Profile for suggested updates and approve or reject them, keep the hours on your website the same as on Google, and add special hours ahead of holidays.
How do I mark my business temporarily closed on Google, or reopen it?
In your Business Profile, choose Edit profile and change the open status under business information to Temporarily closed. Change it back to Open when you reopen. The free audit flags a listing that Google shows as temporarily or permanently closed.
Why don't my edits or reviews show up on Google Maps right away?
Google may review edits and new reviews before they appear, which can take some time. Your Business Profile and Google Maps use the same listing, so once a change is live it shows on both.
Are you affiliated with Google?
No. Storefront Checkup is independent and reads public Google listing data.
See what customers see
Run a free audit on your med spa now.
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