Dentists: what do new patients see when they find you on Google?
New patients often pick a dentist or orthodontist from the map, then call. Get a free audit of your office hours, phone, website and reviews on Google.
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Why your Google listing matters for dentists and dental practices
Your Google listing is often the first and only thing people see before they call, visit or book.
Office hours patients can trust
Dental and orthodontic offices often have lunch closures, early Fridays or set treatment days, and these are easy to miss on Google. Patients who call when Google says open and reach voicemail may not call back.
The right phone and appointment link
If a practice moved, merged or changed phone systems, old details can linger on Google. The call or booking needs to reach your front desk.
Reviews and careful replies
Patients read reviews before trusting someone with their care. Replies should be calm and never confirm anyone is a patient. Review Guard drafts careful replies.
Website and Google in sync
Your website and Google listing should show the same hours, phone and address. Website Match checks that for you.
What the free audit looks at: reviews, Google Maps and hours
The free check runs every check below and shows your top 3 issues. The full list with step-by-step fixes is in the paid Fix Pack or Profile Watch.
Listing basics
Whether Google shows you as open or closed, and whether your phone number, website link, photos (fewer than 10 is flagged) and business category are there.
Hours
Whether regular hours are set, whether special hours are set for upcoming holidays, and, if you enter your real hours, whether Google's hours match them.
Reviews
Your average rating, how many reviews you have, and recent 1 to 3 star reviews among those Google shows. Google doesn't tell us whether you replied, so check those yourself.
Your website
Whether the site loads, uses HTTPS and responds quickly, broken homepage links, domain expiry, and whether your homepage shows the same phone and address as Google.
Paid only: every issue with fixes, draft review replies, and copy-paste hours (Fix Pack, $19). Monthly re-checks and alerts (Profile Watch, $9/mo). Website Match, Review Guard and Competitor Watch are listed below.
When you want to go further
Review Guard
Find reviews that may break Google's rules, get report steps and draft calm replies. Only Google decides what happens to a review.
Website Match
Compares the hours, phone and address on your own website with your Google listing and shows what differs.
Competitor Watch
Your Google rating and review count next to up to 3 nearby competitors, plus weekly checks of their websites for changes.
FAQ: Google reviews, Maps and hours
Do you read patient information?
No. We only read your public Google listing and public website. Review text is read fresh from Google and never stored.
Can you remove negative reviews?
No one can promise that. Review Guard helps you report reviews that may break Google's rules and drafts privacy-conscious replies. Only Google decides what happens to a review.
Can I compare with other practices nearby?
Yes. Competitor Watch shows your Google rating and review count next to up to 3 nearby practices and watches their websites weekly.
How do I change my hours on Google Business Profile?
Sign in with the Google account that manages your profile, search for your business name on Google or open it in Google Maps, choose Edit profile, then Hours. Use special hours for holidays or one-off closures. Edits can take some time to show up.
Why does Google keep changing my business hours?
Google can update listings using suggestions from the public and information it finds online, such as your website. Check your Business Profile for suggested updates and approve or reject them, keep the hours on your website the same as on Google, and add special hours ahead of holidays.
How do I mark my business temporarily closed on Google, or reopen it?
In your Business Profile, choose Edit profile and change the open status under business information to Temporarily closed. Change it back to Open when you reopen. The free audit flags a listing that Google shows as temporarily or permanently closed.
Why don't my edits or reviews show up on Google Maps right away?
Google may review edits and new reviews before they appear, which can take some time. Your Business Profile and Google Maps use the same listing, so once a change is live it shows on both.
Are you affiliated with Google?
No. Storefront Checkup is independent and reads public Google listing data.
See what customers see
Run a free audit on your dental practice now.
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